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Enroll

Important Messages


Enrollment Information

Eligible students are required to purchase this coverage and will be enrolled in the insurance plan.

To enroll your dependents, click Enroll under the HELPFUL QUICK LINKS section below to enroll online with a credit card.
Dependents may be enrolled in the plan only if the student is also enrolled in the plan.

Contact Information

For questions regarding enrollment or eligibility, contact Relation Insurance Services at (800) 955-1991.

For questions regarding claims, coverage, or benefits, visit www.bluekc.com.

Use your insurance

PPO Network

How to search for an
in-network provider

It is best to locate an in-network doctor, urgent care center, and emergency room near you before you get sick.

To find a PPO provider, call (888) 989-8842 or visit the Blue Cross Blue Shield of Kansas City provider website (link below).

  1. Type in the first three numbers of your member ID or choose your Network (Blue Card PPO Basic).
  2. You can search by name, specialty, procedure, or more.
  3. Enter your city or ZIP code for location and press “GO.”
  4. Select a doctor from the list, and call to make an appointment.

Always check with the doctor or medical facility directly to confirm that they accept Blue Cross Blue Shield of Kansas City before you receive treatment.

Claims

Get your medical bills paid

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company.

Download a claim form below, and send the completed form with all bills, receipts, and referrals for medical treatment to:

Blue Cross Blue Shield of Kansas City
P.O. Box 419169
Kansas City, MO 64141

The completed claim must be submitted for payment within 90 days after the date loss occurs, or as soon thereafter as is reasonably possible. You have the right to request an independent medical review if health care services have been improperly denied, modified, or delayed based on Medical Necessity.

Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims. If you have questions about the status of your claim after it has been submitted, please call Blue Cross Blue Shield of Kansas City at (888) 989-8842.

Pharmacy

Information about
Prescription Drugs

Blue KC has partnered with OptumRx to provide all your pharmacy benefits, including several ways to fill prescriptions. Complete the following steps to login/register your pharmacy benefits account:

  1. Visit MyBlueKC.com.
  2. Click Plan Benefits on the left and then select Pharmacy Plan Info.
  3. From that screen click the View Your Pharmacy Benefits button to be redirected to a new site.
  4. Once you’re redirected to the next page, you can enroll in home delivery, find a network pharmacy, check medication coverage and
    much more.
  5. Call Blue KC Customer Service at the number listed on your member ID card, Monday through Friday, from 8:00 a.m. to 8:00 p.m. Central Time with any questions.