If you have questions regarding eligibility or enrollment,
contact us at (800) 537-1777 or
EDUClientServices@Risk-Strategies.com.

For questions regarding benefits, claims, or coverage, contact
Anthem Blue Cross at (800) 888-2108.

To find a PPO provider, use the Sydney Health Mobile App or visit the Anthem Blue Cross website (link below) and follow these steps:

1. Click Find Care, located on the Menu bar toward the top right of the webpage.
2. Under Use Member ID for Basic Search (on the right), enter AGS and click Search.
3. You can search by City, County, or ZIP, or by doctor (name or specialty), hospital, procedure, and more.

It is best to locate an Anthem Blue Cross doctor, urgent care center, and emergency room near you before you get sick. Always verify the provider is part of the Anthem Blue Cross PPO (Prudent Buyer) Network before you receive treatment. Always check with the doctor or medical facility directly to confirm that they accept Anthem Blue Cross before you receive treatment.

Pharmacy benefits are managed by Anthem Blue Cross. Please see the Anthem Blue Cross website (link below) to find a pharmacy near you, or call (800) 888-2108.

To fill a prescription, visit any Anthem Blue Cross pharmacy and pay the copay. If you visit a non-network provider, it will not be covered by the plan.

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, then you will need to complete a claim form in order to be reimbursed by the insurance company.

Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:

Anthem Blue Cross Life and Health Insurance Company
PO Box 60007
Los Angeles, CA 90060-0007

Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims. To check the status of a claim you submitted, call Blue Cross at (800) 888-2108.