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Below you will find useful information about the

Oakland University
Student Health Insurance Plan (SHIP)

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Important Messages


CORONAVIRUS-19 IMPORTANT MESSAGE

Attention

From Blue Cross Blue Shield of Michigan
What you need to know about the coronavirus, COVID-19. Learn more

Use your insurance

Contact Information

For questions regarding eligibility or enrollment, contact
Academic HealthPlans, Inc. at (800) 955-1991 or educlientservices@ahpcare.com.

For questions regarding benefits, claims, or coverage, visit
www.bcbsm.com
.

Provider Search

How to search for a physician or facility

It is best to locate an in-network doctor, urgent care center, and emergency room near you before you get sick. To find a PPO provider, visit the Blue Cross Blue Shield website link below.

Always check with the doctor or medical facility directly to confirm that they accept Blue Cross Blue Shield of Michigan before you receive treatment.

Claims

Get your medical bills paid

In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company. Download the claim form below, and send the completed form with all bills and receipts for medical treatment to:

Blue Cross Blue Shield of Michigan
Member Reimbursement – Mail Code: 0010
600 E Lafayette Blvd
Detroit, MI 48226
Fax: (844) 318-5146

Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims. If you have questions about claims, contact the number on the back of your Blue Cross member ID card.

Health Center

On-campus health services

It is recommended that you visit the Health Center first before receiving any treatment off campus.

Location:
West Wing of the Graham Health Center just north of Meadow Brook Theater

Phone: (248) 370-2341

Email: health@oakland.edu

Hours:
Monday-Friday: 8:00 a.m. to 5:00 p.m.

Closed weekends and school holidays. Consult the campus health center website for summer hours.

Travel Assistance

When traveling away from your school or outside the U.S.

Students covered under the student insurance plan are automatically enrolled in the Scholastic Emergency Services (SES) coverage. SES offers many services to help students when traveling away from your school or outside the U.S., including medical emergencies during travel, help with lost luggage, documents, or medications, insightful pre-trip information, and more.

For additional information, see your plan brochure or visit the SES website.