In most cases, the provider will submit the claim for you.
If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company.
Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:
Aetna Life Insurance Company
PO Box 981106
El Paso, TX 79998
Keep copies of all the documents submitted for claims.
Protected Health Information Requests
We need your permission to release your Protected Health Information. Download the PHI Request below, and fax it to (860) 907-3017 or mail to:
Aetna Legal Support Services
151 Farmington Avenue, RT65
Hartford, CT 06156-9998