Welcome

Below you will find useful information about the
Michigan State University
Domestic Student Health Plan
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EnrollImportant Messages
Helpful Quick Links
Use your insurance
Contact Information
If you have questions regarding eligibility or enrollment,
contact us at (800) 955-1991 or educlientservices@ahpcare.com.
For the Blue Care Network, contact
Customer Service at (800) 287-4103.
Provider Network
How to search for a doctor or facility
This plan uses the Blue Cross and Blue Shield of Michigan (BCBSM) provider network.
To find a provider, click on link below. Contact the provider prior to your visit to confirm their membership in the network.
Claims
Get your medical bills paid
In most cases, the provider will submit the claim for you.
If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company.
Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:
Blue Care Network of Michigan
PO Box 68767
Grand Rapids, MI 49516-8767
Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims.
Health Center
On-campus health services
Student Health Services
All medical and most other visits at Olin and in the Neighborhood Clinics are by appointment. You can reach us by mail, phone, email, and through “MyHealth,” the secure online messaging system. You can also tell us about your comments, suggestions or concerns.
Phone Numbers
Main: (517) 884-6546
Appointments: (517) 353-4660
Cancellations: (517) 355-7707
Health Center Hours
Olin Health Center is open year-round. During the winter and spring breaks, and during the summer, the Neighborhood Clinics are closed. Please see the website for information about Neighborhood Clinics.
Fall and Spring Semesters
Monday–Friday: 8:00 a.m. to 6:00 p.m. (Pharmacy 9:00 a.m. to 6:00 p.m.)
Saturday: 10:00 a.m. to 1:00 p.m.
Sunday: Closed
Summer Semester, Winter & Spring Breaks
Monday–Friday: 8:00 a.m. to 5:00 p.m.
Saturday–Sunday: Closed
Enrollment Instructions
DOWNLOADS
Step by Step Instructions - Domestic Human Medical[pdf]Step by Step Instructions - Domestic Osteopathic Early Start[pdf]
Step by Step Instructions - Domestic Osteopathic Medicine[pdf]
Step by Step Instructions - Domestic School of Law[pdf]
Step by Step Instructions - Domestic Undergraduate[pdf]
Step by Step Instructions - Domestic Veterinary Medicine[pdf]