To fill a prescription, you can visit any pharmacy. You will need to pay for the prescription in full, then submit a claim for reimbursement.
To submit your claims online, visit www.uhcsr.com/MyAccount.
To submit your claims by mail, send all bills pertaining to your claim to the address below. Include the patient’s name, the insured student’s name, address, SR ID number (insured’s Insurance Company ID Number) and the name of your University (Chapman University).
PO Box 809025
Dallas, TX 75380-9025
See Notice of Claim and Claims Forms Provisions under the General Provisions section of the Certificate.
IMPORTANT: Claims must be submitted within 90 days after the date of service. If you do not provide this information within one year of the date of service, benefits for that service may be denied. This time limit does not apply if you are legally incapacitated.
Keep copies of all the documents you submit for claims.
To check the status of a claim you submitted, call UnitedHealthcare at (800) 767-0700.