For questions regarding benefits or claims, contact
UnitedHealthcare at (800) 767-0700.

Doctors are making house calls again! Included with your student insurance plan, and provided by HealthiestYou, is 24/7/365 access to board-certified physicians online or on the phone (where permitted). Totally worth it for minor stuff (like allergies, pink eye and earaches), the doctors on Telehealth can even send a prescription to your preferred pharmacy. The future is here!

Telehealth can be a win/win:

• Talk to a licensed physician 24 hours a day, 7 days a week.
• Pay no consultation fee.
• Save money and time.
• Toll free # is on your SR ID card or in My Account.

This benefit is included in this plan. Separate enrollment is not required.

Use providers in the PPO network whenever possible.

It is best to locate an in-network doctor, urgent care center, and emergency room near you before you get sick. To find a PPO provider, call (800) 767-0700 or visit the UnitedHealthcare website www.uhcsr.com.

1. Click on “FIND PROVIDERS” and select “Medical,” “Behavioral” or “Dental.”
2. You can change your zip code, and search by name, specialty, facility, medical group or category.
3. Click “Search.”
4. Select a doctor from the list, and call to make an appointment.

Always check with the doctor or medical facility directly to confirm that they accept UnitedHeathcare before you receive treatment.

To fill a prescription, you can visit any pharmacy. You will need to pay for the prescription in full, then submit a claim for reimbursement.

To submit your claims online, visit www.uhcsr.com/MyAccount.

To submit your claims by mail, send all bills pertaining to your claim to the address below. Include the patient’s name, the insured student’s name, address, SR ID number (insured’s Insurance Company ID Number) and the name of your University (Chapman University).

UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX 75380-9025

See Notice of Claim and Claims Forms Provisions under the General Provisions section of the Certificate.

IMPORTANT: Claims must be submitted within 90 days after the date of service. If you do not provide this information within one year of the date of service, benefits for that service may be denied. This time limit does not apply if you are legally incapacitated.

Keep copies of all the documents you submit for claims.

To check the status of a claim you submitted, call UnitedHealthcare at (800) 767-0700.

To submit your claims online, visit www.uhcsr.com/MyAccount.

To submit your claims by mail, send all bills pertaining to your claim to the address below. Include the patient’s name, the insured student’s name, address, SR ID number (insured’s Insurance Company ID Number) and the name of your University (Chapman University).

UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX 75380-9025

See Notice of Claim and Claims Forms Provisions under the General Provisions section of the Certificate.

IMPORTANT: Claims must be submitted within 90 days after the date of service. If you do not provide this information within one year of the date of service, benefits for that service may be denied. This time limit does not apply if you are legally incapacitated.

Keep copies of all the documents you submit for claims.

To check the status of a claim you submitted, call UnitedHealthcare at (800) 767-0700.

Students covered under the student insurance plan are automatically enrolled in the UnitedHealthcare (UHC) Global Program. UHC Global offers many services to help students when traveling away from your school or outside the U.S., including medical emergencies during travel, help with lost luggage, documents, or medications, insightful pre-trip information, and more.

For additional information, see your plan brochure or visit the UHC Global website.