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Use your insurance

Contact Information

For questions regarding eligibility or enrollment, contact
Relation Insurance Services at (800) 537-1777 or clientservices@relationinsurance.com.

For questions regarding benefits or claims, contact
Cigna Global Health Benefits® available 24/7 at (800) 441-2668.

PPO Network

How to search for a doctor or facility

If you are unable to visit the campus health center, use providers in the PPO network whenever possible.

It is best to locate a doctor, urgent care center, and emergency room near you before you get sick.

To find a PPO provider, call (800) 441-2668 or visit the Cigna Open Access Plus (OAP) (link below).

  1. Enter your Address, City, Zip.
  2. Select Doctor by Type, Doctor by Name or Health Facilities.
  3. If you do not have your Login Information, Continue as guest.
  4. Select Continue.
  5. Select Open Access Plus, Open Access Plus Tiered.
  6. Select a provider from the list.

Always check with the doctor or medical facility directly to confirm that they accept Cigna Open Access Plus (OAP) before you receive treatment.


Information about Prescription Drugs

Pharmacy benefits are managed by Express Scripts. Express Scripts pharmacies include CVS, Walgreens, and Walmart. Please see the Express Scripts website (link below) to find a pharmacy near you, or call (800) 835-3784.

To fill a prescription, visit any Express Scripts pharmacy and pay the copay. If you visit a non-network provider, you will need to pay for the prescription in full and then submit a claim for reimbursement.


Get your medical bills paid

Send your claim form and all bills pertaining to this claim to Cigna at the address below. Try to have all itemized bills attached to the same claim form.

Cigna Global Health Benefits®
PO Box 15050
Wilmington, DE 19850
USA Phone: (800) 441-2668
Out of USA Phone: +1 (302) 797-3100 (Collect calls accepted)

Keep copies of all the documents you submit for claims.


Document Translator

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