Use providers in the PPO network whenever possible.
To find a PPO provider, visit the link below.
- Click “Find a doctor, hospital or pharmacy.”
- Click “Go to DocFind.”
- Enter your search criteria and Zip code or city and state, and click “SEARCH.”
- Select “Student Health Plans” from the drop down menu, and click “Continue.”
- Select a provider the list, and call to make an appointment. Confirm their membership in the network.
To receive reimbursement after your copays have been met, you will need to submit a claim. Download a claim form below, and fax the completed form with all receipts for prescriptions to (888) 472-1128, or mail to:
Aetna Pharmacy Management
P.O. Box 52444
Phoenix, AZ 85072-2444
In most cases, the provider will submit the claim for you.
If you are required to pay for services up front, you will need to complete a claim form in order to be reimbursed by the insurance company.
Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:
Personal health information requests
We need your permission to release your Personal Health Information. Print out the PHI Request 67902-5 form and fax it to (860) 907-3017 or mail to:
Aetna Legal Support Services
151 Farmington Avenue, RT65
Hartford, CT 06156-9998
Students covered under the student insurance plan are automatically enrolled in On Call International coverage. On Call offers many services to help students when traveling away from your school or outside the U.S., including medical emergencies during travel, help with lost luggage, documents, or medications, insightful pre-trip information, and more.
For additional information, visit the link below.